Meet the fellow for the new Center for Data Analytics.
Filene Fill-In Podcasts
Filene Fill-In Podcasts

Nov 11 2020
Ep. 70: A New Filene i3 for a New World
Hear about the i3 application process and how the program has adapted to COVID.
Jul 30 2020
Change failures into opportunities using innovation.
Jul 01 2020
Meet the fellow for the new Center for Consumer Financial Lives in Transition.
Jun 11 2020
How to strengthen your help muscle more than your sell muscle.
Apr 22 2020
Hear how to combat misinformation in the midst of a pandemic.
Feb 20 2020
Meet Filene's new Fellow for the Center for Diversity, Equity and Inclusion.

Feb 17 2020
Ep. 64: Speaking of Change 2020 - LIVE
Hear from Filene’s George Hofheimer on delivering the best member experience.

Jan 14 2020
Ep. 63: Recap 2019 with Filene's Research Team
Hear from Filene's Research Team about their favorite research from the year.

Dec 17 2019
Ep. 62: Chat with Filene Fellow Sekou Bermiss
A special episode to get to know Filene Fellow Sekou Bermiss.

Dec 04 2019
Ep. 61: Align ISA Research and Results
CMFG Venture and Fort Community discuss the Fintech Catalyst Incubator.

Nov 08 2019
Ep. 60: Competing and Winning on MX
Dr. Dennis Campbell's keynote from our August event in Boston.

Oct 25 2019
Ep. 59: A Look into the Cooperative Trust, Pt. 2
Continue learning about the Cooperative Trust and the Crash experience.

Oct 01 2019
Ep. 58: A Look into the Cooperative Trust
Take a look into The Cooperative Trust with interviews from 2019 CUNA GAC.

Sep 03 2019
Ep. 57: Happy Birthday, Ed Filene!
We present our “Happy Birthday, Ed Filene” tribute podcast.

Aug 21 2019
Ep. 56: Car Ride with Filene Fellow Bill Maurer
A car ride conversation.

Aug 06 2019
Ep. 55: A Convo with Renée Sattiewhite
Learn about the AACUC's current and future initiatives.

Jul 31 2019
Ep. 54: Filene i3 Spring Projects Part 2
This episode picks up where Ep. 52 left off with this year's cohort of i3ers solving pressing industry problems.

Jul 15 2019
Ep. 53: Celebrating 30 Years of Filene Research
Explore the evolution of Filene's work in a look at the last 30 years.

Jun 25 2019
Ep. 52: Filene i3 Spring Projects and Applications
A day in the life of a Filene i3er (and why you should apply).

May 22 2019
Ep. 51: Talking Blockchain and Payment Systems
Learn more about the convening technology potential of the blockchain.

May 15 2019
Ep. 50: Talking Algorithms and Algorithmic Systems
Dive deeper into what algorithms are and what they mean for cooperative finance.

May 08 2019
Ep. 49: The Credit Union of the 21st Century!
Take a fresh look at the driving forces changing the credit union landscape.

Apr 16 2019
Ep. 48: Do Credit Union Mergers Create Member Value?
One major question lingers: do mergers create value for members?

Apr 02 2019
Ep. 47: Who Do Credit Unions Belong To? (You might be surprised)
The promise and peril of being undefined in a time of political polarization.

Apr 01 2019
Ep. 46: Streaming from the Swift Studio
In the spirit of our love for prototyping and innovation, we are trying a music service for the cooperative finance industry. We present to you, "Filene."

Mar 06 2019
Ep. 45: Speaking of Change 2019
At the start of each year, Filene takes a moment to pause and reflect on insights from our research and incubation and the changes we see on the horizon.

Feb 04 2019
Ep. 44: "Is your credit union ready to welcome me?" with Dreamer Kenia Calderon
Kenia Calderon shares her experience getting a loan for her DACA application.

Jan 25 2019
Ep. 43: Domestic Violence Recovery Loan Program—Research vs. In-Practice
Credit unions are in a unique position to support survivors of DV.

Dec 21 2018
Ep. 42: How to “see sooner” and “act faster” when change is relentless
Your "how-to" to seeing sooner and acting faster to changing environments.

Jun 28 2018
Ep. 41: Diving Headfirst Into the (Applicant) Pool
We’ve boiled down our latest research about attraction and retention strategies for credit unions from our Center for the War for Talent.

Jun 05 2018
Ep. 40: Credit Unions' Acquisitions of Banks and Thrifts
So, a professor, a lawyer and a CEO walk into… a podcast? Listen to this amazing tale of a credit union growth strategy with seemingly no downside.

May 10 2018
Ep. 39: What’s the Real Issue with Small Dollar Loans?
Interview: Ben Morales, Chief Tech + Operations Officer at Washington State Employees CU and CEO of QCash - about small-dollar lending's real issue.

May 01 2018
Ep. 38: Will Be Done Part 2 -- Why WILL it matter?
In this episode we hear from two people who have been involved at various stages of the creation of Will Be Done, the tool that helps people create wills.

Apr 19 2018
Ep. 37: Will Be Done Part 1 -- What WILL it be?
This episode explores the build-out of an innovative program for credit unions to help their members by making the will-creation process easier.

Mar 29 2018
Ep. 36: OBM with Harvard Professor Dennis Campbell
Based on transparency, trust and fair treatment, OBM engages with employees and creates a culture of employee ownership in credit unions.

Jan 26 2018
Ep. 35: Speaking of Change - Live from the State of the Union
LIVE from Filene’s annual “State of the (Credit) Union” address, where we showcase what’s new at Filene and what we see emerging in the marketplace.

Jan 08 2018
Ep. 34: RegTech & CUs - Trench Stories, Love & Aspiration
From our RESEARCH (dream) TEAM, this is our “Wildcard” for the new research report “Credit Union Regtech: Innovation and Expertise.”

Sep 27 2017
Ep. 33: A Conversation on Financial Justice with Lisa Servon
Lisa Servon, professor and author of "The Unbanking of America: How the New Middle Class Survives" speaks with us on this episode.

Jun 16 2017
Ep. 32: Two Wins & a Miss for CUs (Serving Small Businesses)
We hear from credit unions doing everything they can to support their communities' small businesses, then we talk with a new small business owner.

May 19 2017
Ep. 31: We Can #BuyTwitter? User-Owned Social Media?
What if instead of some other corporation buying up a 'failing' Twitter, we, the users, could buy it and structure it as a cooperative?

Apr 25 2017
Ep. 30: Making Families Less Awkward... As Much as We Can
Families can be awkward... but our i3 concept attempts to take the awkwardness out of lending money between friends and family.

Apr 13 2017
Ep. 29: Financial Literacy Learnings with Annamaria Lusardi
Annamaria Lusardi showed me around her humble but impressive research center on Financial Literacy at the George Washington University campus.

Apr 06 2017
Ep. 28: Research Center & Colloquia News from Andrew
Managing Director of Research at Filene, Andrew Downin, speaks about the new 5 Centers of Excellence and our 5 Colloquia happening this year.

Mar 29 2017
Ep. 27: The Right Coach for the Job w/ Jimese and Mike
Impact Director Jimese Harkley & Mike Neill of Vertex talk about the challenging task of training leaders and how good coaching can improve organizations.

Mar 23 2017
Ep. 26: Visa is Planting the Seed; Growing CU Careers (Part 2)
More from CUNA's Governmental Affairs Conference. Visa's Doug Leighton talks about Filene's 5th Center of Excellence: the War for Talent.

Mar 14 2017
Ep. 25: Shoe Twins Sekou & George on Gaining Talent (Part 1)
Introducing the new research Center of Excellence on the 'War for Talent,' I speak with Filene Fellow Dr. Sekou Bermiss and Filene's George Hofheimer.

Mar 06 2017
Ep. 24: Brandon & Matt, OG Cooperative Trust Crashers (Part 2)
Brandon Michaels, CEO of Mazuma Credit Union and Matt Vance of Salal Credit Union talk about the original Crash event and how it has evolved.

Feb 23 2017
Ep. 23: Brent & James: The Cooperative Trust's Bookends (Part 1)
The Trust's founder Brent Dixon and the Trust's current manager James Marshall discuss how this whole thing got started and where it's going next.

Feb 15 2017
Ep. 22: On Onboardability with Sean and Jimese
Filener Jimese Harkley and Onboardability CEO/Co-Founder Sean Yokley talk about first impressions in a business context & Onboardability's role.

Feb 02 2017
Ep. 21: The Fosscast - Getting to Know New Filener Ryan Foss
We turn the Filene Fill-In into a "Fosscast" while we get to know our newest member of the team: Managing Director of Innovation, Ryan Foss!

Jan 22 2017
Ep. 20: A Filene360 Throwback Gameshow and #FileneFun (Part 2)
Filene360 - our annual celebration with members, friends and partners where we discuss what we see coming to the industry in the year ahead.

Jan 12 2017
Ep. 19: A Filene360 Hug to CUs from Mark "Trebek" Meyer (Part 1)
Filene360 - our annual celebration with members, friends and partners where we discuss what we see coming to the industry in the year ahead.

Dec 12 2016
Ep. 18: In the Member's Shoes with Constance and Erin
Constance Anderson, Founder of MemberXP and Erin Coleman, Senior Impact Director walk us a mile (or more!) in our members' shoes.

Nov 30 2016
Ep. 17: What's So Savvy About SavvyMoney Anyway?
Born from credit score subscription services, SavvyMoney brings the benefits sought by consumers & creates a winning program for CUs.

Nov 08 2016
Ep. 16: The Story of 6 Clicks in 60 Seconds (Instant Funding)
QCash Financial CEO Ben Morales speaks about this short-term small-dollar lending solution that provides instant funding in less than 60 seconds.

Oct 19 2016
Ep. 15: The Lowdown on Larky (A New Filene Friend)
We talk with Gregg Hammerman, CEO of Larky -- a member engagement and loyalty program that helps credit unions add value for their members.

Sep 22 2016
Ep. 14: New Opportunities For All, At Filene
One fateful day at Filene, we received an email that read, "Andrew Downin is leaving..." SPOILER ALERT: The story ends with a win-win...

Sep 02 2016
Ep. 13: Happy Birthday, Ed Filene! Celebrating our Namesake
Ed Filene's was born on September 3, 1860 in Salem, Massachusetts. Join us in celebration of the father of the U.S. credit union movement!

Aug 25 2016
Ep. 12: A New Approach to Student Loan Debt (Debt Dragons)
Filene'rs Marnie and Andrew introduce us to the Debt Dragons and the real issues they are attempting to slay for us out there in the world.

Aug 19 2016
Ep. 11: Communications, Social & Digital Media
Today's Fill-In is all about what Filene has been doing behind the scenes to improve our communications, social media and digital presence.

Aug 09 2016
Ep. 10: Taking Research into Action with Brenton Peck
Impact Director Brenton Peck has been a Filene Team member only 4 short months but his skill in delivering Filene's research is anything but short.

Aug 03 2016
Ep. 9: The Podcast on Podcasting with Christopher Morris
The NCUF launched their new podcast series Murmurings - I speak with the their Director of Communications about podcasting tips & tricks.

Jul 28 2016
Ep. 8: Elry Helps Credit Unions Find the Metaphorical Pokémon
Impact Director & Analyst Elry Armaza fills us in on custom research projects, implementing innovation at CUs & developing durable strategies.

Jul 20 2016
Ep. 7: Fiscal Year Wrap-up, Future Filene & Mark's Away...
Sitting down with "acting CEO" George and Patsy, I learned a lot about how Filene performed over the past fiscal year and our plans for forging ahead.

Jul 12 2016
Ep. 6: Working with CUs to Close the Financial Services Gap
Incubator Director Adam Lee teaches us about the research that's forging a path forward through the power of CUs to financially empower all people.

Jul 01 2016
Ep. 5: Crash-Talking with The Cooperative Trust's James Marshall
Join the conversation with James Marshall as we talk origins of the Crasher movement, future opportunities to get involved and exciting things to come.

Jun 22 2016
Ep. 4: Talking Strategy with Chief Impact Officer Tansley Stearns
Rather than a 1-2 day activity producing a 100-page report that few will read, an organization's strategy should be an active part of who they are all year round.

Jun 08 2016
Ep. 3: New Research, CU Culture and Centers of Excellence
Research Manager Stephanie Galligan joins us on the podcast to explain the first research report ever released as part of our new Centers of Excellence.

May 11 2016
Ep. 2: New Ideas, Cooperative Innovation and Cool Socks
A chat with the fine Filene felines (aka cool cats) Marnie, Andrew and George about CU innovators, bubbling ideas, and the 2025 vision of our industry.

Mar 16 2016
Ep. 1: International Filene Impact, March 2016
The Filene Fill-In: the podcast where we fill you in on what's been going on at Filene and out and about in the financial services world.

Feb 16 2016
The Filene Fill-In Pilot Episode (Welcome!) with George and Mark
Testing, testing! This is our just-for-fun test episode featuring Chief Knowledge Officer George Hofheimer and CEO Mark Meyer. Stay tuned!